STIR/SHAKEN Implementation
Implement caller ID authentication to comply with FCC robocall mandates and restore trust in your calls
The FCC's STIR/SHAKEN mandate requires voice service providers to implement caller ID authentication to combat illegal robocalls and spoofing. Providers that fail to implement STIR/SHAKEN risk having their traffic blocked by downstream carriers, losing customers, and facing FCC enforcement. Performance West handles the complete STIR/SHAKEN implementation process. We obtain your SPC token from the STI-PA, configure your certificate authority integration, implement the attestation framework in your network, and verify end-to-end signing and verification. We also handle the required FCC Robocall Mitigation Database filing.
Risk if non-compliant
Non-compliant providers risk having their traffic blocked by other carriers, FCC cease-and-desist orders, and removal from the Robocall Mitigation Database.
Potential penalties
- ⚠ Traffic blocking by downstream carriers
- ⚠ FCC cease-and-desist orders
- ⚠ Removal from Robocall Mitigation Database
- ⚠ Potential monetary forfeitures
- ⚠ Loss of interconnection agreements
What we deliver
- ✓ Obtain SPC token from STI-PA
- ✓ Configure certificate authority integration
- ✓ Implement call signing (A, B, or C attestation)
- ✓ Configure verification on incoming calls
- ✓ File Robocall Mitigation Database entry
- ✓ Test end-to-end authentication
- ✓ Provide ongoing compliance monitoring
Frequently asked questions
Is STIR/SHAKEN required for my company?
If you are a voice service provider (including VoIP), you are required to implement STIR/SHAKEN or file a robocall mitigation plan with the FCC.
What if I'm a small provider?
Small providers (under 100,000 subscriber lines) may qualify for extensions or simplified compliance paths. We can assess your situation.
How long does implementation take?
Typical implementation takes 2-4 weeks depending on your network infrastructure and switch capabilities.
Do you support ongoing monitoring?
Yes, we offer ongoing compliance monitoring to ensure your STIR/SHAKEN implementation stays current with evolving FCC requirements.
Ready to get started?
Contact us to discuss your compliance needs or request a quote.
Or call us: 1-888-411-0383