Telecom Database Management
Keep your NECA, SMS/800, LERG, and other telecom database entries accurate and up to date
Telecommunications providers must maintain accurate entries across multiple industry databases including NECA (National Exchange Carrier Association), SMS/800 (toll-free number management), LERG (Local Exchange Routing Guide), and others. Inaccurate database entries can cause call routing failures, number portability issues, and regulatory non-compliance. Performance West manages your telecom database presence across all required systems. We ensure your company information, routing data, and service descriptions are accurate and current. We handle database updates when you add new services, expand to new areas, or make network changes.
Risk if non-compliant
Inaccurate database entries cause call routing failures, number portability issues, customer complaints, and potential FCC enforcement for inaccurate public records.
Potential penalties
- ⚠ Call routing failures affecting customers
- ⚠ Number portability complications
- ⚠ FCC enforcement for inaccurate records
- ⚠ Loss of toll-free number assignments
- ⚠ Carrier interconnection disputes
What we deliver
- ✓ Manage NECA company code and tariff entries
- ✓ Handle SMS/800 toll-free database administration
- ✓ Update LERG routing data
- ✓ Maintain OCN (Operating Company Number) records
- ✓ Process database changes for network updates
- ✓ Monitor database accuracy quarterly
Frequently asked questions
Which databases do you manage?
We manage entries in NECA, SMS/800, LERG, and all major telecom industry databases relevant to your provider type.
How often should database entries be updated?
At minimum quarterly, and immediately when you make network changes, add services, or expand to new serving areas.
Can you fix existing database errors?
Yes. We audit your current database entries and correct any inaccuracies as part of our onboarding process.
Do I need all these databases?
That depends on your provider type and services offered. We assess which databases are relevant to your business.
Ready to get started?
Contact us to discuss your compliance needs or request a quote.
Or call us: 1-888-411-0383